the fine print

refund policy

arrived broken or not what you ordered? email us within 7 days of delivery with a photo and your order number — we'll send a replacement or full refund, your call.

changed your mind? unused mugs in original packaging can be returned within 14 days for a refund (minus original shipping). return shipping is on you.

refunds are issued to the original payment method within 5–10 business days of us receiving the return.

sale items and gift cards are final sale.